Below you will find answers to the most common questions we have received. Please read through the responses below as your question may have been answered. If you have a question that is not listed below, please email [email protected]
Can I use these 3D models in my own commercial projects? YES. You are free to use these 3D models in your own Commercial Rendered Projects. You are not allowed to Sell or Distribute these files or 3D models.
How do I download the 3D model? Upon successful payment completion, an email will be sent to you containing link(s) to download the 3D model(s).
What 3D formats do the 3D models come in? All 3D models come in the following 3D formats included in the installer - 3DS MAX 2013 or higher (MAX) and MULTI-FORMAT (OBJ).
How do I use the 3D model? Each 3D model comes with it's own Microsoft Windows installer. Run the 3D models install file and enter the serial number you received in the download link email.
Do I need a Paypal account? NO. You do not need a Pay Pal Account. Simply pay with a credit card using the Pay Pal Payment Gateway without opening an account.
I did not receive an email after purchase? Please allow for a few hours delay in case of server load. If after 24 hours you have not received an Email, please contact Sales at [email protected]
Why do I receive a warning message when I run the installer I downloaded. This is normal and is a Microsoft Windows feature to help protect your computer.
If you see one of these warning messages when installing our models, please click RUN or RUN ANYWAY.